Customer care

TMI dedicated support gives you a single contact who follows your file from quote to delivery: your satisfaction guides our work and we assure you customer support second to none.

Your satisfaction guides our work. We guarantee customer support second to none.

Who follows me during the shipment?

A dedicated account manager follows your file from quote to delivery and keeps you updated on the status of the shipment.

How quickly will I get a reply?

We guarantee a reply within 2-4 hours; for quotes we reply within one working day of the request.